Srinagar, Jul 21 (Sheikh Imtiyaz): Jammu and Kashmir Bank’s official mobile banking application almost stopped working on the day when it was most needed.
Jammu and Kashmir Bank customers were facing problems in accessing Mpay on the day just before eid (Arafa).
Customers informed Shaharbeen Times that they were not able to access the app and it gave them tough time in logging into their accounts.
“When I tried to access the application for transaction. I was directed to front page of App and then choose the number registered with J&K Bank. However it didn’t open despite many attempts,” a customer said.
However late evening, an official in the J&K Bank told —Kashmir based News agency that the work to restore the normal functioning of application was almost finalized.
It is very unfortunate that Mpay App of JK Bank was down on the day when it was most needed. Customers were unable to make the transactions on the day when most of private employees were suppose to get pay/eid bonus.
