New Delhi, Oct 13: The Reserve Bank of India (RBI) has issued new guidelines aimed at improving the accessibility of digital payment systems for persons with disabilities (PwDs).With digital payment systems becoming increasingly popular among all segments of the population, including differently-abled individuals, the RBI’s latest guidelines urge payment system participants (PSPs)–comprising banks and authorized non-bank payment providers–to review and modify their payment systems and devices to ensure ease of access for PwDs.This includes payment infrastructure such as Point-of-Sale (POS) machines, which should be user-friendly for persons with various disabilities.The guidelines emphasize adherence to the Accessibility Standards set forth by the Ministry of Finance. While carrying out necessary modifications to payment systems, PSPs are advised to ensure that these changes do not compromise the security aspects of their payment infrastructure.
RBI directs payment service providers to enhance accessibility for persons with disabilities
